đ TERMS OF SERVICE
C-Verse Business Solutions LLC
Effective Date: January 1, 2025
Effective Date: January 1, 2025
1. Introduction
These Terms of Service (âTermsâ) govern your access to and use of the website, services, consulting, and materials provided by C-Verse Business Solutions LLC (âCompany,â âwe,â âus,â âourâ).
By using our website or services, you agree to these Terms.
If you do not agree, do not use our website or services.
If you do not agree, do not use our website or services.
2. Nature of Services (Important)
C-Verse Business Solutions LLC is NOT a law firm.
We do NOT provide legal advice, legal representation, or legal interpretation.
We do NOT provide legal advice, legal representation, or legal interpretation.
Our services include:
Immigration document preparation (non-legal)
Case analysis and organization
Educational consulting
Document review and factual drafting
Interpretation and translation
Workshops and training
All immigration-related services are strictly non-legal and may be performed under the supervision of a licensed attorney when required.
3. Eligibility to Use Services
You may use our services only if:
You are at least 18 years old
You agree to these Terms
You provide accurate information
The services are legal in your jurisdiction
We reserve the right to refuse service to any client.
4. Client Responsibilities
By using our services, you agree to:
Provide accurate and truthful information
Submit all required documents in a timely manner
Understand that services are non-legal
Follow the instructions for document transmission
Make payments as required
Review all final documents carefully
You acknowledge that you are solely responsible for the accuracy of the information you provide.
5. No Legal Advice Disclaimer
Nothing on our website or in our communication should be interpreted as legal advice.
Examples of activities NOT performed by us:
Legal strategy
Legal interpretation
Form selection assistance (unless under attorney supervision)
Representation before USCIS, DOS, courts, or agencies
Advising you on your rights, eligibility, or legal outcomes
All legal questions must be directed to a licensed attorney.
6. Payment Terms
Payment Methods
We accept:
Stripe
PayPal
Credit/Debit Cards
Zelle
Invoicing for retainers
Payment Requirements
Payment is due before work begins unless otherwise agreed
Flat-fee packages may require a deposit
Retainer hours expire monthly
No refunds for services already performed
Refunds
Refunds may be issued only if:
Work has not yet begun, OR
A duplicate payment was made
We do not refund payments for completed work, scheduled interpretation sessions, or missed appointments.
7. Scheduling & Cancellations
Interpretation Sessions / Consultations
Must be scheduled in advance
Cancellations require 24-hour notice
No-shows may be charged in full
Document Work
Work begins once:
Payment is received
Documents are provided
The scope of work is confirmed
Rush fees apply to urgent deadlines.
8. Confidentiality
We maintain strict confidentiality for all client information.
We use secure communication channels and encrypted storage whenever possible.
We use secure communication channels and encrypted storage whenever possible.
We will not share your information except:
With your consent
With attorneys supervising immigration work
As required by law
9. Document Handling & Delivery
All work is delivered digitally
We do not file documents with USCIS, NVC, DOS, or courts
We do not physically mail applications
Clients are responsible for submitting all documents to relevant agencies
10. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for decisions made by USCIS, DOS, NVC, educational institutions, or other agencies
We are not responsible for delays caused by agencies
We are not responsible for errors in information provided by the client
We do not guarantee outcomes or results
Our services are administrative and consultative only.
11. Intellectual Property
All website content, templates, materials, and documents created by C-Verse remain our intellectual property.
You may not:
You may not:
Reproduce
Resell
Distribute
Copy
Modify
âŚany materials without written consent.
12. Termination
We may terminate service if a client:
Provides false or fraudulent information
Abuses staff
Requests illegal or unethical actions
Violates these Terms
Clients may terminate services at any time, subject to payment obligations.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
14. Contact Information
If you have questions regarding these Terms: